Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Technical Procedure

  • Deactivate and Uninstall the product. Be sure to notate the deactivation code you receive at that time. (all procedures to deactivate and uninstall your software are explained in the user manual - Help Section)
  • Once your return request will be accepted by our admin department, your credit card will be credited within 5 to 10 business days.
  • Pease note that as of February 15, 2013, Entertainment Partners will no longer replace stolen product, nor refund product that was fraudulently obtained.

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below:

I have read and agree to the Conditions of Sales
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